How do I return an item?


Exchanges:
Unfortunately, at this time, we do not offer exchanges.
If for some reason, you are not satisfied with the size, please return the item and re-order on our website.


Returns Policy:
New merchandise (not washed, worn, altered or soiled), suitable for resale, may be returned for a refund within 14 days of receipt of the merchandise.
If new merchandise is returned within 15-30 days of purchase, there is a 15% restocking charge; after 30 days, goods will not be accepted. No returns are accepted on custom items or clearance items.
Merchandise should be wrapped securely and returned via U.P.S., R.P.S., or insured parcel post. All merchandise sold as sets must be returned as sets.
Once received, and after inspection, a refund will be issued by the original method of payment, excluding shipping and handling charges.


To Return a Product
Please email Customer Service to obtain Return Merchandise Authorization number (RMA), Monday – Friday, 10:00 am - 5 pm EST.

• Have your invoice number and account number.
• Returned Merchandise must be shipped prepaid.
• RMA number is valid for 14 days only.
• The RMA number must be clearly marked on the shipping label. We will not accept returns without a RMA # on the label.
• Include your RMA # on all shipping label and all correspondence.
• Pack equipment loosely to prevent wrinkling.
• Pack uniform neatly to prevent unoriginal creases.
• Leave straps unfastened, not wrapped around it.

What You May Return
You may return new merchandise suitable for resale; this does not include anything that has been washed, worn, altered, or soiled or damaged. Returns are accepted for exchange/refund within 14 days of purchase with no restocking fee.

What You Can’t Return
Merchandise not suitable for return includes:

• Products without RMA #
• Merchandise with Tag/Label missing or detached.
• Merchandise with Damaged packaging.
• Merchandise that has been worn
• Merchandise that has been washed
• Merchandise that has been altered, soiled, or damaged
• Clearance merchandise